Go Live Creative is a boutique graphic design agency. We offer branding and web design services to businesses big and small.

Frequently Asked Questions

i get asked these alot

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what is your process like & how do i get started?

Fill out the contact form here so that we can start chatting about your project! I'll send you more information about my pricing and process, we’ll then hop on a brand discovery call! I'll ask you a few questions about what you’re looking for and you'll also have the chance to ask me any additional questions you might have, too, so that we can both make sure we're a great fit for each other. If you decide to move forward, I will send you a contract and invoice. A non-refundable 50% deposit fee is required before starting a project.


How much do you charge?

I currently have 4 different packages which you can check out right here. If you're thinking of starting a brand + web design project, I'd be more than happy to send you a personalized quote. For other quotes + my hourly rate, please contact me.

Let's talk discounts! I LOVE it when you are happy with my work and tell your friends about me! If you recommend me and your friend decides to book their project, you get a 10% discount! (YAY)


Can I set up a custom package or combine packages?

Definitely! Get in touch with your ideas and we can set up a custom package that suites your needs or let me know what packages you’d like to mix and match / combine.


Do you collaborate with other creatives? 

Yes, I do! I LOVE meeting other creatives and joining forces! If you're a fellow creative & would like to chat more about collaborating on a project, please get in touch. I look forward to hearing from you.


How do you deliver the final files?

Once the final invoice is paid, your files will be delivered via email or Dropbox link. I do keep a copy of all files & can send them over anytime you may need them in the future.

WHAT IS THe TURNAROUND TIME FOR PROJECTS?

Turnaround time varies depending on the project, as well as the client response time. The timeline can depend on a few different factors - which project you choose, how quickly you can send over your client homework, how many revisions you'd like me to make etc. To receive more information on the timeline, please contact me or book a call here. If you're on a tight deadline let me know and I'll see what I can do!


What are your design rates?

Our design rate package is available on the services page or to anyone who inquires. Please head to our contact page and send us an inquiry about what you are looking for. We will get back to you within 24 hours Monday-Friday and send you our custom quote!


How Do you go about payment?

I charge a 50%, non - refundable down payment before starting work on your project. The remaining 50% will be charged once you have received your files and/or website log in details. 

You can pay your invoice via bank transfer or via PayPal. If you choose to pay your invoice via PayPal, please note that there will be an additional transaction fee of 4% included in your invoice.


How long will I wait to see my final files? 

The timeline can depend on a few different factors - which project you choose, how quickly you can send over your client homework, how many revisions you'd like me to make etc. To receive more information on the timeline, please contact me or book a call here


CAN I EDIT MY DESIGN FILES?

If you’re purchasing a design “template” from me for future use, you will also be purchasing the rights to using the design. Anything else that you would like to be able to edit, please let me know as that does effect the cost!

 
 

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